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Returns and Refunds

THANK YOU FOR SHOPPING WITH US!

If you do need to make a return or exchange, you're welcome to do so within 7 days

All returned items must be sent back to us unopened, unused and in their original condition. We reserve the right to refuse a refund or exchange.

Please note if it has been over 7 days from the date you received the item(s), then we are unable to accept your return.

We will refund items if they are damaged when received, please send us a picture of the item to info@pupclue.com and one of our customer service team members will get back to you within 2 working days.